The Professional Geriatric
Care Managers that are listed on this website are members of the The
National Association of Professional Geriatric Care Managers and as such
pledge to abide by the following ethical standards of practice:
PROVISION OF SERVICE
I will provide ongoing service to you only after I have assessed your
needs and you, or a person designated to act for you, understand and agree
to a plan of service, the results that may be expected from it, and the
cost of service.
SELF-DETERMINATION
I will base my plan of service on goals you, or a person designated to act
for you, have defined, and which enhance the decisions you have made
concerning your life.
LOYALTY
My first duty is loyalty to you. I will always provide services based on
your best interest, even if this conflicts with my interests or the
interests of others.
TERMINATION OF SERVICE
I will end service to you only after reasonable notice. I will recommend a
plan for you to continue to receive the services as needed.
SUBSTITUTE JUDGMENT
I will not substitute my judgment for yours unless I am acting in the role
of your guardian, appointed by a Court of Law, or with your approval, or
the approval of someone designated to act for you.
CONFIDENTIALITY
I will hold in trust any confidence you give me, disclosing information to
others only with your permission, or if I am compelled to do so by a
belief that you will be seriously harmed by my silence, or if the laws of
this State require me to do so.
REFERRALS/DISCLOSURE
I will refer you only to services and organizations I believe to be
appropriate and of good quality. I will fully explain to you any business
relationship I have with any service I propose, and give you information
on alternatives, if at all possible, so that you, or a person designated
to act for you, can make an informed decision to accept or reject the
services I recommend to you.
COOPERATION
I will strive to ensure cooperation between all of the individuals
involved in providing service and care to you.
QUALIFICATIONS
I am fully qualified in my profession to provide the services I undertake.
I continue to improve my skills and knowledge by participating in
professional development programs and maintaining certification and
licensing in my profession.
DISCRIMINATION
I will not promote or sanction any form of discrimination.